FREQUENTLY ASKED QUESTIONS
- What material is Grippz Mat made of?
Grippz Mats are made of Premium Food Grade Silicone. Grippz Mats are free of PVC, latex, it doesn’t contain any harmful solvents.
Grippz Mats passed prop CA 65 meaning they are free of chemicals.
- Why is Grippz Mat so heavy?
Silicone material makes it heavier than other mats on the market. However, those who use Grippz Mats say it’s worth the weight for its superior quality and longevity.
- Is there latex in Grippz Mats?
There is NO latex in Grippz Mats.
- How do I keep from slipping on my recently purchased Grippz Mat?
If you sweat a lot, there still might be a slight amount of slip in some standing poses and poses like down dog, but if you keep your awareness and energy moving towards, instead of away, from your center of gravity, the "slippage" stops and one can stay firm in the pose. Actually, a little slippage comes in handy in some poses. For instance, during shoulder stand or plow pose, when it's nice to allow the head to slide and the neck to lengthen.
We recommend using a yoga towel in high sweat practices.
- Which side of Grippz Mat do I use?
We recommend you use the acupressure side up to receive all the benefits of acupressure and reflexology. The flat part is designed to go on a floor as it is non-slip and sticks to the floor surface.
- What are the benefits of acupressure?
Some of the acupressure benefits are:
- Improve circulation
- Increase energy level
- Reduce blood pressure
- Reduce stress and anxiety
- Alleviate headache
- Relieve tension and muscle aches
- Improve sleep and relieve insomnia
- Relieve chronic neck and back pain
- Activate the parasympathetic nervous system
- Benefit weight loss by reducing cortisol levels
- Improve heart rate variability
- Revitalize and rejuvenate
- Improve skin complexion
- Relieve constipation
- Alleviate malaise
Ordering & Payment
- Can I change the color or size of an item I just ordered?
Due to an automatic ordering system, order modifications are no longer possible once your order has been placed online.
- What payment methods does Grippzmats.com accept?
Grippzmats.com uses Secure Socket Layer (SSL) encryption to scramble credit card information so that customer transactions are safe and secure.
Grippzmats.com (US) accepts the following forms of payment for purchases:
• American Express
- What shipping options does Grippzmats.com offer?
Grippzmats.com offers Standard and Expedited shipping methods.
- How do I check on the status of my order?
After your order has been placed on Grippzmats.com, you will receive an automated e-mail with your order status and tracking number.
You can also track your order by going here and entering your e-mail address and order number.
- What is your return policy?
To learn more about our return policy, please visit our dedicated Return Policy page.
- How can I use a coupon code online?
To redeem a coupon code:
- When you are ready to check out, click the shopping bag at the top right of your screen and then View Cart.
- Below your cart on the left-hand side, there is a Discount Code box. Be sure to avoid including a space before the promotion code, which sometimes happens if you cut and paste from an email or other electronic communication.
- Hit Apply Coupon and look for the discount to apply in your total on the right-hand side of the screen, before continuing.
NOTE: The majority of our promotions cannot be combined with other offers or discounts. It is always great to check the terms and conditions for specific rules and order eligibility.
- Can I apply a promotional code to a past purchase?
We are unable to apply promotional codes and discounts to past purchases.
- Why is my coupon code invalid?
If you receive a message saying that your coupon code is invalid, it could be due to any of the following reasons:
- The promotion has expired.
• The promotion cannot be used with the items you want to purchase.
• Promotional items may be missing from your cart.
• The promotion cannot be combined with any other offer.
The majority of our promotions cannot be combined with other offers or discounts. It is always great to check the terms and conditions for specific rules and order eligibility.
- Can I use a coupon code, and still receive Free Shipping?
YES - so long as the order subtotal is over the minimum amount required to take advantage of the free shipping promotion. Some discounts are applied before the order subtotal is calculated, in which case the free shipping offer would not apply.
The Free Shipping promotion for US does not require the use of a coupon code. Qualifying orders will be given a free shipping option (FedEx Home Delivery) after entering your shipping address in check-out. Certain orders are not eligible for free shipping.